At Anas Ghalion Design, we sell digital products.
Because digital files are delivered instantly after purchase, all sales are considered final.
1. No Refunds
Due to the nature of digital downloads, we do not offer refunds, exchanges, or cancellations once a purchase has been completed.
2. Exceptions
Refunds may only be considered in the following situations:
– The product file is corrupted or cannot be opened
– The file is missing or incomplete
– There was a duplicate payment
In these cases, please contact us and we will resolve the issue as quickly as possible.
3. Product Responsibility
Before purchasing, customers are responsible for reviewing the product description and ensuring compatibility with their software, CNC machine, or design tools.
4. Contact Support
If you experience any issues with your download, please contact us and we will gladly assist you.
Email:
info@anasghalion.com